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Organizational behaviour

(ORG-BEHVR.AS1) / ISBN : 978-1-64459-552-7
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1

Preface

  • About OpenStax
  • About OpenStax Resources
  • About Organizational Behavior
  • Additional Resources
2

Management and Organizational Behavior

  • The Nature of Work
  • The Changing Workplace
  • The Nature of Management
  • A Model of Organizational Behavior and Management
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Critical Thinking Case
3

Individual and Cultural Differences

  • Individual and Cultural Factors in Employee Performance
  • Employee Abilities and Skills
  • Personality: An Introduction
  • Personality and Work Behavior
  • Personality and Organization: A Basic Conflict?
  • Personal Values and Ethics
  • Cultural Differences
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
4

Perception and Job Attitudes

  • The Perceptual Process
  • Barriers to Accurate Social Perception
  • Attributions: Interpreting the Causes of Behavior
  • Attitudes and Behavior
  • Work-Related Attitudes
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
5

Learning and Reinforcement

  • Basic Models of Learning
  • Reinforcement and Behavioral Change
  • Behavior Modification in Organizations
  • Behavioral Self-Management
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
6

Diversity in Organizations

  • An Introduction to Workplace Diversity
  • Diversity and the Workforce
  • Diversity and Its Impact on Companies
  • Challenges of Diversity
  • Key Diversity Theories
  • Benefits and Challenges of Workplace Diversity
  • Recommendations for Managing Diversity
  • Summary 
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
7

Perception and Managerial Decision Making

  • Overview of Managerial Decision-Making
  • How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
  • Programmed and Nonprogrammed Decisions
  • Barriers to Effective Decision-Making
  • Improving the Quality of Decision-Making
  • Group Decision-Making
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
8

Work Motivation for Performance

  • Motivation: Direction and Intensity
  • Content Theories of Motivation
  • Process Theories of Motivation
  • Recent Research on Motivation Theories
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
9

Performance Appraisal and Rewards

  • Performance Appraisal Systems
  • Techniques of Performance Appraisal
  • Feedback
  • Reward Systems in Organizations
  • Individual and Group Incentive Plans
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
10

Group and Intergroup Relations

  • Work Groups: Basic Considerations
  • Work Group Structure
  • Managing Effective Work Groups
  • Intergroup Behavior and Performance
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
11

Understanding and Managing Work Teams

  • Teamwork in the Workplace
  • Team Development Over Time
  • Things to Consider When Managing Teams
  • Opportunities and Challenges to Team Building
  • Team Diversity
  • Multicultural Teams
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
12

Communication

  • The Process of Managerial Communication
  • Types of Communications in Organizations
  • Factors Affecting Communications and the Roles of Managers
  • Managerial Communication and Corporate Reputation
  • The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
13

Leadership

  • The Nature of Leadership
  • The Leadership Process
  • Leader Emergence
  • The Trait Approach to Leadership
  • Behavioral Approaches to Leadership
  • Situational (Contingency) Approaches to Leadership
  • Substitutes for and Neutralizers of Leadership
  • Transformational, Visionary, and Charismatic Leadership
  • Leadership Needs in the 21st Century
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
14

Organizational Power and Politics

  • Power in Interpersonal Relations
  • Uses of Power
  • Political Behavior in Organizations
  • Limiting the Influence of Political Behavior
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
15

Conflict and Negotiations

  • Conflict in Organizations: Basic Considerations
  • Causes of Conflict in Organizations
  • Resolving Conflict in Organizations
  • Negotiation Behavior
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
16

External and Internal Organizational Environments and Corporate Culture

  • The Organization's External Environment
  • External Environments and Industries
  • Organizational Designs and Structures
  • The Internal Organization and External Environments
  • Corporate Cultures
  • Organizing for Change in the 21st Century
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
17

Organizational Structure and Change

  • Organizational Structures and Design
  • Organizational Change
  • Managing Change
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
18

Human Resource Management

  • An Introduction to Human Resource Management
  • Human Resource Management and Compliance
  • Performance Management
  • Influencing Employee Performance and Motivation
  • Building an Organization for the Future
  • Talent Development and Succession Planning
  • Summary
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
19

Stress and Well Being

  • Problems of Work Adjustment
  • Organizational Influences on Stress
  • Buffering Effects of Work related Stress
  • Coping with Work related Stress
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Critical Thinking Case
20

Entrepreneurship

  • Overview of Entrepreneurship
  • Characteristics of Successful Entrepreneurs
  • Business Model Canvas
  • New Venture Financing
  • Design Thinking
  • Optimal Support for Entrepreneurship
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
A

Appendix A: Scientific Method in Organizational Research

  • Theory Building in Organizations
  • Scientific Method in Organizational Behavior Research
  • Basic Research Designs
B

Appendix B: Scoring Keys for Self-Assessment Exercises

  • Lesson 2
  • Lesson 3
  • Lesson 4
  • Lesson 8
  • Lesson 9
  • Lesson 13
  • Lesson 14
  • Lesson 18

Organizational behaviour

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