Information Technology for Management

Preface

• What’s New in the Thirteenth Edition?
• Engaging Students to Assure Learning
• Details of New and Enhanced Features of the Thirteenth Edition

Harnessing the Power of Digital Transformation

• Introduction
• Digital Transformation
• Business Process Improvement and Competition
• IT Innovation and Disruption
• What’s in IT for YOU?
• Lesson Summary
• Assuring Your Learning
• References

Information Systems, IT Infrastructure, and the Cloud

• Introduction
• IS Concepts and Classification
• IT Infrastructure, IT Architecture, and Enterprise Architecture
• Data Centers and Cloud Computing
• Virtualization and Virtual Machines
• Lesson Summary
• Assuring Your Learning
• References

Data Management, Knowledge Management, and Data Governance

• Introduction
• Data Management
• Modern Data Repositories
• Information and Knowledge Management
• Electronic Document and Electronic Record Management
• Data Governance and Master Data Management
• Lesson Summary
• Assuring Your Learning
• References

Networks, the Internet of Things (IoT), and Mobile Computing

• Introduction
• Network Fundamentals
• Wireless Networks
• Mobile Computing
• Monitoring and Regulating Networks
• Lesson Summary
• Assuring Your Learning
• References

Data Privacy and Cybersecurity

• Introduction
• Data Privacy Concerns and Regulations
• Cyberattacks and Cyber Threats
• Defending Against Cyberattacks and Managing Risk
• Cyber Defense Controls and Regulatory Frameworks
• Lesson Summary
• Interactive Exercises
• References

Business Intelligence, Data Science, and Data Analytics

• Introduction
• Business Intelligence and Data Science
• Descriptive Data Analytics Tools and Techniques
• Big Data and Advanced Data Analytics
• Predictive and Prescriptive Data Analytics Tools and Techniques
• Lesson Summary
• Assuring Your Learning
• References

The World Wide Web and Social Media

• Introduction
• Evolution of the World Wide Web
• Social Media Tools and Applications
• Search Technology and the Semantic Web
• Recommendation Engines
• Lesson Summary
• Assuring Your Learning
• References

E-commerce, Mobile Commerce, Social Commerce, and Retail Technology

• Introduction
• Omnichannel Retailing
• In-Store Retailing Technology
• E-commerce Strategies and Technologies
• Mobile and Social Commerce Technologies
• Digital Payment Technologies
• Lesson Summary
• Assuring Your Learning
• References

Functional Business Systems

• Introduction
• Functional and Cross-Functional Business Processes
• Production and Operations Management Systems
• Sales and Marketing Management Systems
• Accounting and Finance Systems
• Human Resource Information Systems (HRIS)
• Lesson Summary
• Assuring Your Learning
• References

Enterprise Systems

• Introduction
• Intro to Enterprise Systems
• Enterprise Resource Planning
• Supply Chain Management
• Customer Relationship Management
• Enterprise Content Management and Enterprise Social Networks
• Lesson Summary
• Assuring Your Learning
• References

Artificial Intelligence, Generative AI, Robotics, and Beyond

• Introduction
• An Introduction to Artificial Intelligence (AI)
• Using and Managing AI
• Using Generative AI in Business and Management
• Robotics
• Quantum and Neuromorphic Computing
• Lesson Summary
• Assuring Your Learning
• References

IT Strategy, Sourcing, and Strategic Technology Trends

• Introduction
• IT Strategy and Competitive Advantage
• IT Strategic Planning, Process, and Tools
• IT Sourcing Strategies and IT Service Management
• Strategic Technology Trends
• Lesson Summary
• Assuring Your Learning
• References

Systems Development and Project, Program, and Portfolio Management

• Introduction
• Systems Development
• Systems Development Methodologies
• Project, Program, and Portfolio Management (PPPM)
• Initiating, Planning, and Executing Projects
• Monitoring/Controlling and Closing Projects
• Lesson Summary
• Assuring Your Learning
• References

Ethics and Local and Global Sustainability

• Introduction
• An Introduction to Business Ethics and Cyberethics
• IT’s Role in Corporate Social Responsibility and Sustainability
• IT and Global Sustainability
• Lesson Summary
• References

Glossary